Actionable Insights
Get Actionable insights at your fingertips!
Features
Detailed Charts
We provide a variety of graphs and charts illustrating the data for a scenario in different ways, so you can gain a deeper understanding of the responses.
CX Scores
Customer experience metrics are important because they allow you to track and measure the customer's experience while using your product. By tracking these scores, you can make decisions about how to improve the customer experience for your products/services. Using artificial intelligence, you can even predict future NPS, CSAT, and CES scores based on current user feedback. This allows you to stay ahead of any potential issues and give your customers the best possible experience.
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Reports Filters
You can filter the reports in various ways to get just the information you need. For example, you can choose to view graphs and charts in a specific way or for a particular time period. Additionally, you can use the filter option to drill down even further into the data. This makes it easy to get a clear understanding of how your business is doing.
Internal Survey Analytics
Get a comprehensive view of response analytics in one window, including survey-level and client-level data. Watch the analytics in multiple forms of graphs and charts, and even download the data in image or Excel form.
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Real-time reporting
The right solution for real-time, secure data capture that stores respondent's responses as soon as they start answering the survey. Data privacy is paramount with encryption in place. You can track performance across devices and analyze responses at the question-level.
Rich Word Cloud
As they say “A picture is worth 1,000 words”. A word-cloud gives a pictorial representation of the words your customers are using to think about your product or service. It's like getting a snapshot of their thoughts, and it can be really helpful in understanding what they appreciate about your offering and where you could make improvements.
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Time Analysis
We help analyze how long it takes users to respond to surveys, and use that information to improve the questions so that users wouldn’t find them boring. By understanding users’ perspectives more clearly, you can improve survey response rates.
Levels of Analytics
Digital Padayatra provides detailed analytics at different levels. You can view survey data analytics for each question as graphs and charts for the time period of your choice. Or you can see comprehensive analytics for your products/services overall.
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Offline Reports
If you'd like to keep a copy of your survey results for further analysis, you can export them to Excel format or save them as an image. This will allow you to access the data offline and conduct more detailed statistical analysis.
Get Notified
You don't even have to log in to your Dashboard to know how people responded to your surveys. With Email Notification, you will get an instant notification to your inbox when someone hits the submit button on your surveys - meaning you'll always be up-to-date on the response rate!
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External Review Analytics
See all your external review's analytics in one convenient place. You can track user feedback on websites like Google, Facebook, Yelp, and Yellow Pages to get a broad perspective on how your products and services are being perceived. This way you can identify areas that need improvement and better serve your customers.
Let us take care of the tedious details for you.
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